Privacy Policy

At Haitours Expeditions we respect your privacy and are committed to protecting the personal data you share with us. This policy explains what information we collect and how we use it.

1. Data controller

Haitours Expeditions — Av. Charles Darwin s/n, Puerto Ayora, Santa Cruz, Galápagos. Contact: info@haitoursexpeditions.com · +593 99 122 9893.

2. What data we collect

• Data you provide in the contact form or via WhatsApp: name, email, phone and your message.
• Basic technical browsing data (selected language and cookies required for the site to work).

3. How we use your data

• To respond to your inquiries and manage your booking.
• To send you information about the tours you request.
• To comply with legal or accounting obligations.

4. Legal basis

We process your data based on your consent and on the pre-contractual or contractual relationship arising from your booking request.

5. Who we share data with

We do not sell your data. We may share it with providers that help us operate the service (for example, the WhatsApp messaging platform when you contact us that way, or our email provider) and with authorities when required by law.

6. Cookies

We use strictly necessary cookies to remember your language and the admin panel access. We do not use advertising cookies without your consent.

7. Retention

We keep your data for as long as necessary to handle your request and meet applicable legal obligations.

8. Your rights

You may request access, rectification, deletion or objection to the processing of your data by writing to info@haitoursexpeditions.com.

9. Contact

For any question about this policy, contact us at info@haitoursexpeditions.com or at +593 99 122 9893.